Welcome to The Calligra House
Our Refunds and Returns Policy is designed to clarify our practices and procedures, ensuring a transparent and fair experience for our valued customers. We specialize in providing personalized services and products that cater uniquely to your preferences.
Overview
At The Calligra House, we offer personalized services and products, including Wedding invitations, Artwork, Home Decor, Designed Certificates and Diplomas, Greeting Cards, Invitations, Wedding Vows, and Calligraphy Workshops and Classes. Due to the custom nature of our offerings, all sales are final. We do not offer refunds or accept returns.
No Refunds or Returns
Personalized Items: Given the customized nature of our products and services, we are unable to offer refunds or accept returns. This policy is in place because each item is uniquely tailored to your specifications.
Digital Products: All sales of digital products are final and non-refundable due to the nature of digital content.
Shipping Policy
Shipping Charges: We calculate shipping charges based on the size, weight, and destination of your order. You can view these charges at checkout before completing your purchase.
No Cash on Delivery: We do not offer Cash on Delivery (COD) as a payment method. Customers must pay for all orders in full at the time of purchase.
Delivery Time: Estimated delivery times are provided to you once the order is placed. Please note that these are estimates and actual delivery times may vary.
Shipping Restrictions: We reserve the right to refuse shipping to certain locations based on logistical or legal constraints.
Additional Fees or Costs
Any additional fees or costs, such as customs duties or import taxes for international shipments, are the responsibility of the customer. The Calligra House is not liable for these additional costs.
Product Requirements
We ensure that we create all products with the utmost care and attention to detail. To guarantee your satisfaction, please provide clear and accurate personalization details at the time of order. We are not responsible for errors resulting from incorrect information provided by the customer.
Customer Support
For any inquiries or support needs, please contact us at: [email protected]. Our dedicated customer support team assists you with any questions or concerns you may have regarding our products, services, or policies.
Acknowledgement
By making a purchase from The Calligra House, you acknowledge and agree that you have read, understood, and accepted the terms of our Refunds and Returns Policy.